UI/UX solutions that turn user intent into action
We craft UI/UX solutions that guide users through the moments that matter – donating, enrolling, registering, or checking out – turning complex journeys into clear, satisfying experiences that drive results.
3
XHigher user engagement delivered through complete experience redesigns, clearer information architecture, and mobile-first interactions
65
%Increase in membership sign-ups driven by intuitive navigation, personalized calls-to-action, and streamlined registration experiences
50
%Drop in user frustration points achieved through usability testing and iterative improvements that removed friction and clarified user flows
Where UX breaks and how we fix it
Even the most advanced platforms lose users when everyday tasks feel slow, confusing, or inaccessible. Our UI/UX solutions focus on fixing those critical moments.
Confusing Enrollment & Applications
Fixed with: Guided multi-step forms, smart validations, and progress save options that cut abandonment
Member or Learner Access Pain
Fixed with: Clean information architecture and SSO-enabled navigation that makes key actions one tap away.
Ticketing/Purcahse Friction
Fixed with: Intuitive ticketing UX, clear pricing, and instant checkout feedback that improves purchase confidence.
Accessibility Gaps (WCAG)
Fixed with: WCAG 2.2 alignment, color-contrast audits, keyboard navigation, and meaningful alt text.
High Support Load
Fixed with: Contextual help, inline guidance, and microcopy that reduce support tickets and increase satisfaction.
Unified Digital Ecosystems
We connect fragmented platforms, audiences, and tools into one seamless digital experience that’s easy to navigate and even easier to manage.
Where it fits
- Multi-site networks, federated portals, intranets
- Decentralized content and governance models
- SSO and complex audience permissions
What you get
- Unified information architecture and content model
- SSO-driven navigation and permissions mapping
- Enterprise design system foundation for scale
High-Performance Interfaces
We design transactional and data-heavy interfaces that simplify decision-making and drive measurable conversion.
Journeys we optimize
- Donation, checkout, enrollment, and intake flows
- Account, membership, and subscription UX
- Role-based dashboards for admins, staff, and members
Metrics we move
- ↑ Conversion and engagement
- ↓ Time-to-task and drop-offs
- ↓ Support requests; ↑ satisfaction scores
Accessible Design Systems & Continuous Optimization
We create inclusive design systems that ensure compliance, consistency, and continuous improvement across every product.
Standards & Tooling
- WCAG 2.2 AA compliance baked into every component
- Figma libraries, tokens, and usage documentation
- Automated accessibility scans and screen-reader testing
Feedback Loops
- UX performance dashboards and scorecards
- A/B testing and data-driven iterations
- Quarterly accessibility and design system reviews
UI and UX design solutions adapting to the unique challenges of each sector
Connecting design, systems, and outcomes so critical journeys actually perform
Mission-Driven Expertise
We know the mechanics of nonprofits, campuses, clinics, fitness orgs, and enterprises and design to lift conversion, reduce support load, and speed time-to-task.
Deep CMS & CRM Integration
Our UX patterns ship ready for Drupal/WordPress, Salesforce/HubSpot, Tessitura/Traction Rec, SSO, and payments, so the handoff to engineering is clean and adoption is fast.
Compliance-First Approach
Accessibility and privacy are built-in: WCAG 2.2 AA, ADA, HIPAA-aware flows, audit trails, and content-editor safeguards that keep experiences usable and defensible.
Measured, Tested, Improved
We prove impact with baselines, A/B tests, and UX dashboards (completion, drop-offs, CSAT). If it doesn’t move a metric, we refine until it does.
30M people impacted through digital products and solutions we've built
Healthcare
Careforth
Streamlining lead conversion for a leading caregiver support organization
View case
Education
Montana University NSF EPSCoR
Digital platform for seamless interdisciplinary research collaboration
View case
Legal
Sterne, Kessler, Goldstein & Fox
Modernizing a legacy website with strategic design and UX
View case
Art & Culture
Confidential (Under NDA)
Redesigning the ticketing experience for a leading performing arts institution
View case
4
XMore form submissions achieved by simplifying donation and inquiry flows, reducing friction, and improving accessibility
40
%Increase in video engagement enabled by accessible, visually structured media portals that guide attention and interaction
35
%Higher engagement after visual redesign achieved through stronger hierarchy, refined typography, and improved usability
Structured approach to rapid prototyping and real-user validation
We apply a clear, repeatable UI/UX process that reduces risk, shortens time-to-value, and ties every decision to measurable outcomes. Each step ends with an artifact or improvement your team can use immediately.
Frequently Asked Questions
We’ve helped partners, from startups to Fortune 500s, achieve their goals. Their feedback is our greatest reward!
Testimonials
Throughout the migration process and beyond, Five Jars has been responsive to our needs.
Five Jars provided training documents and hosted an online training session to bring us up to speed and teach us how to use our new CMS. They provided rapid support and gave us multiple communication channels, so that we can use the tools that are most convenient for us. I look forward to working with the Five Jars team as we continue to refine our website.
Amy Kirst
Director of Marketing, George Washington's Mount Vernon, The Mount Vernon Ladies' Association
Their care and effort in the project most impressed us.
It was clear this wasn't just a project to check a box. Instead, they approached the project with an attitude that our success was their success. They were just as invested in the outcome as we were.
Jim Paro
Owner, The Paro Consulting Group
Their technical expertise and organized methods made the process smooth from start to finish.
Continuing to work with Five Jars on the ISSUE website has been a seamless and highly professional experience. Their team was responsive and efficient, helping us implement key enhancements that improved functionality and advanced user experience.
Sylver Wallace
Communications Director, ISSUE Project Room
Automation that gives time back to what matters most – people.
We’re incredibly proud of this partnership and grateful for the ongoing collaboration with Five Jars. Our project exemplifies how smart systems can support human connection – and we’re excited for what’s next.
Mike Dini
Director of Communications and Marketing, The Neon Museum
Five Jars team was extremely responsive to our adjustments.
The team located a number of places where the functioning could be greatly improved that we had no idea of. They were able to talk to us in layman's terms; we understood everything that was being changed. We are very pleased with the project development, the launch, their ongoing development, and with the support, which has been consistently prompt and effective.
Nicholas Haslam
Program Manager for Lifemap Coaching, AANE