The career You Deserve

Responsibilities:

People operations (40%)

• Overseeing the day-to-day administration of employee benefit programs
• Conducting regular benchmarking and analysis of employee benefits programs to evaluate competitiveness, cost-effectiveness, and employee satisfaction
• Serving as a resource for employees to address benefit-related questions, concerns, and issues. Providing personalized guidance, resolving disputes, and advocating for employee needs in collaboration with HR
• updating the list of National Holidays for different countries (Policy and HRIS), communicating updates and reminders to the team
• Provide all the required support like communication with the speakers, expense management, team announcements, posting of learning materials, etc.
• Promote corporate culture and company values
• Communicate with team members: monitor the mood of specialists and job satisfaction within the project
• Advise managers and supervisors on best practices in handling employee concerns
• Handle and resolve complex employee relations issues, possibly involving disputes or grievances
• Conduct onboarding, offboarding and exit interviews
• Budgeting, Compensation, and Benefits
• Conduct compensation analysis to ensure that the company remains competitive
• Work with the Finance Manager on the monthly compensation for team members
• Assist in the design and rollout of benefits packages 

Recruiting (40%)

• Publish open positions on job boards and corresponding resources
• Search, select, and headhunt the best talents for our team
• Communicate with potential candidates to gather useful information before any interviews
• Resumes and candidates pre-screening
• Schedule, organize, and conduct interviews
• Follow-up after the interview
• Manage communications between applicants, hiring managers, and others to keep all parties apprised of the status of each search
• Managing offer process and negotiating compensation package including salary, start date, and allowances
• Lead the full recruitment cycle in general
• To accompany the candidate until the onboarding to the company
• Monitoring the job market
• Make job-market research and prepare reports for hiring managers
• Researching and developing innovative strategies to recruit top talents
• Developing and re-writing job descriptions to match industry standards
• Recommending improvements to current recruitment processes to ensure streamlined, cost-effective services are being provided to the team
• Maintain a database of candidates for further opportunities
• Work with the marketing team to spread the information about open positions across all social networks
• Maintain company job board profiles

Travel management (5%)

• Coordinating and booking transportation (flights, trains, rental cars) and accommodations (hotels, apartments) according to the traveler's preferences, budget, and company policies
• Monitoring travel expenses and processing expense reports
• Developing and updating travel policies and procedures in response to changing business needs, industry trends, and regulatory requirements
• Providing assistance and support to travelers before, during, and after their trips, including travel advisories, visa assistance, travel insurance, and emergency support

Stakeholder communication (5%)

• Serve as a bridge between employees and management (CEO & COO), ensuring clear communication
• Represent the HR department in cross-departmental initiatives
• Collect and analyze HR data to provide insights into trends
• Generate reports for executive management based on HR metrics

Event management (5%)

• Organizing in-person events for the team, starting from the concept to execution
• Proposing and organizing virtual activities and engagements with the team
• Managing the financial aspects of event planning and execution

Legal Compliance (5%)

• Ensure that the organization is compliant with US/Ukraine laws
• Work with legal docs (employee/contractor agreements, NDAs, etc.)
• Create, review, and update HR policies as required
• Stay updated with changes in labor laws and inform the organization about any necessary policy changes
• Ensure consistent policy enforcement throughout the organization

Requirements (soft and hard skills):

Top Skills

• Experience in HR for at least 3 years
• Upper-intermediate/Advanced in English (ready to communicate with US team members)
• Experience working with a remote distributed team
• Experience working at a software development agency or outsourcing company
• Exceptional organizational and time management skills
• Employee lifecycle management and support experience
• Problem-solving mindset with attention to detail
• Proactivity: if something is unclear, do not be afraid to ask questions

Others

• Strong communication and interpersonal abilities
• Proven ability to manage multiple tasks and priorities effectively
• High degree of initiative and ability to work independently and collaboratively
• Strong decision-making skills
• Experience identifying HR needs and generating solutions according to them
• Experience implementing HR activities/programs from scratch and improving existing practices 
• Proficiency in office management software (e.g., MS Office, Google Workspace(docs, spreadsheets, calendar, etc)).
• Experience with online calendar systems, project management tools, and collaboration platforms
• Knowledge of travel booking platforms and research methodologies
• Basic understanding of event planning and coordination

Qualifications:

• English level: Upper-Intermediate or Advanced
• Previous experience as HR in the IT (product or outsourcing company)
• Previous experience in managing day-to-day operations within the company.
• Can you describe a time when you had to manage requests from HR? What type of requests?
• Event management 
• Tell us about when you were responsible for managing corporate travel or organizing an event. What challenges did you face, and how did you overcome them?
• Nice to have a bachelor’s degree in business administration, communication, or a related field preferred
• Readiness to provide references to his/her work