AI chatbot & agent development that goes beyond scripted replies

We build chatbots that understand context and agents that take action, connecting conversations to real outcomes like bookings, donations, or data updates. Integrated into your CMS, CRM, or commerce systems, they become part of your daily operations.

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Of routine customer inquiries can be automated with AI chatbots, cutting support costs while improving satisfaction

Productivity gain achieved by employees when AI agents handle repetitive workflows, freeing time for strategic work

Higher conversion rates in E-commerce and donations when assistants guide users through personalized transactions

Conversations matter, but real value comes when you drive action

AI chatbots excel at answering questions, while AI agents go further, executing multi-step processes, connecting systems, and delivering measurable outcomes.

Customer & Member Support

Chatbots deliver customer service automation by resolving FAQs instantly, escalating only complex issues, and reducing support wait times.

Bookings & Scheduling

AI agents manage appointments, class sign-ups, and reminders, eliminating manual coordination and missed opportunities.

Transactions & Donations

AI assistants guide users through checkout or donation flows, recover abandoned carts, and issue confirmations, boosting revenue and trust.

AI-based chatbots surface the right article, record, or policy in seconds, even inside large CMS or CRM systems where information is hard to find.

Process Automation

Agents update records, generate reports, and move data across systems without human intervention, freeing staff for higher-value work.

Training & Onboarding

AI copilots guide new staff, students, or volunteers step by step, ensuring consistency and faster adoption across organizations.

Every interaction needs the right kind of AI assistant

AI Chatbots

Conversational bots that deliver customer service automation, guide users, and resolve questions across web and mobile.

Rule-Based Chatbots

Structured assistants built for FAQs, intake forms, and predictable service requests where control and reliability matter.

AI Voice Assistants

Natural language bots that interact via phone or smart devices, handling scheduling, reminders, and live updates.

AI Outbound Voice Agents

Proactive calling agents that conduct donor outreach, appointment reminders, or event follow-ups at scale.

AI Copilots

Assistants embedded in CMS, CRM, or productivity tools to draft content, summarize data, and support staff in real time.

Autonomous AI Agents

Intelligent agents that plan, decide, and execute multi-step workflows, like bookings, reporting, or system updates, across connected platforms.

The value of AI solutions comes from how well they’re tailored to real-world use cases

AI chatbots answer donor FAQs instantly, while agents handle donation flows, generate impact reports, and update CRM records, driving more support with less staff effort.

AI chatbots answer admissions and course questions. Agents support academic workflows, like scheduling advising sessions, assisting with enrollment, and helping staff with reporting.

Assistants manage class bookings, membership queries, and automated reminders. Agents extend this by personalizing engagement across SMS, email, and mobile apps.

HIPAA-compliant chatbots triage patient questions and collect intake details. AI agents schedule appointments, synchronize EHR data, and manage reminders securely.

Lean teams deploy chatbots for customer support and onboarding, while agents automate back-office workflows, giving founders more time to scale their product.

Chatbots guide customers through product search and checkout. Agents recover abandoned carts, adjust dynamic pricing, and track orders across integrated systems. Lean teams deploy chatbots for customer support and onboarding, while agents automate back-office workflows, giving founders more time to scale their product.

Chatbots unify customer service automation across divisions. Agents integrate with ERP/CRM systems to execute multi-step workflows, generate reports, and improve decision-making at scale.

Why Five Jars is your right choice for AI chatbot & agent development

Mission-Driven Focus

We know nonprofits, higher ed, healthcare, and cultural institutions, building assistants aligned with compliance, accessibility, and community impact.

Deep System Integration

Our assistants connect with Drupal, WordPress, Salesforce, Tessitura, Shopify, and more, driving real actions like bookings, donations, and reporting.

Compliance by Design

HIPAA, FERPA, and GDPR safeguards are built in from day one, ensuring assistants are secure, auditable, and trusted.

Proven Results

We deliver measurable impact – from higher donations to reduced staff workloads – backed by transparent metrics, not promises.

Reduction in operational costs for voice support achieved with AI voice agents, while improving response speed

Minutes saved per employee per day through copilots embedded in CMS and CRM platforms for reporting and task management

3.5

ROI reported for every $1 invested in AI chatbot development and agent deployment, demonstrating clear business value

An adaptive tech stack that evolves with your AI needs

Language Models & Dialog Engines

Frameworks & Orchestration

Voice & Multimodal Interfaces

Monitoring & Compliance

Structured approach to building AI chatbots and agents that deliver

Our process ensures every chatbot and agent is more than a demo. By grounding development in real workflows, compliance, and measurable results, we create assistants that you can trust to handle both conversations and actions.

Step 1

Process:

We analyze your operations and customer journeys to identify where chatbots or agents can replace repetitive work and improve engagement.

Result:

A prioritized roadmap of chatbot and agent opportunities with clear business impact.

AI chatbot development Use case analysis Customer service automation

Step 2

Process:

We define conversational flows, agent behaviors, and integration paths across CMS, CRM, and commerce platforms.

Result:

A detailed blueprint showing how assistants will interact, act, and scale inside your systems.

AI agent development Conversational AI design Workflow automation

Step 3

Process:

We build and connect assistants using modern frameworks, APIs, and orchestration tools, ensuring security and performance from day one.

Result:

A working chatbot or agent embedded into your digital ecosystem, ready to handle real tasks.

Chatbot integration AI agent deployment Custom AI solutions

Step 4

Process:

We test for accuracy, accessibility, and security, validating compliance with GDPR, HIPAA, or FERPA where required.

Result:

A reliable chatbot or agent that meets industry regulations and earns user trust.

Responsible AI AI compliance testing Secure AI systems

Step 5

Process:

We deploy assistants, monitor interactions, retrain models, and optimize flows for better adoption and results.

Result:

Chatbots and agents that evolve with your organization, scaling impact over time.

AI assistant optimization Scalable AI solutions Performance monitoring

Frequently Asked Questions

We’ve helped partners, from startups to Fortune 500s, achieve their goals. Their feedback is our greatest reward!

Testimonials

Throughout the migration process and beyond, Five Jars has been responsive to our needs.

Five Jars provided training documents and hosted an online training session to bring us up to speed and teach us how to use our new CMS. They provided rapid support and gave us multiple communication channels, so that we can use the tools that are most convenient for us. I look forward to working with the Five Jars team as we continue to refine our website.

Amy Kirst

Director of Marketing, George Washington's Mount Vernon, The Mount Vernon Ladies' Association

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Their care and effort in the project most impressed us.

It was clear this wasn't just a project to check a box. Instead, they approached the project with an attitude that our success was their success. They were just as invested in the outcome as we were.

Jim Paro

Owner, The Paro Consulting Group

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Their technical expertise and organized methods made the process smooth from start to finish.

Continuing to work with Five Jars on the ISSUE website has been a seamless and highly professional experience. Their team was responsive and efficient, helping us implement key enhancements that improved functionality and advanced user experience.

Sylver Wallace

Communications Director, ISSUE Project Room

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Automation that gives time back to what matters most – people.

We’re incredibly proud of this partnership and grateful for the ongoing collaboration with Five Jars. Our project exemplifies how smart systems can support human connection – and we’re excited for what’s next.

Mike Dini

Director of Communications and Marketing, The Neon Museum

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Five Jars team was extremely responsive to our adjustments.

The team located a number of places where the functioning could be greatly improved that we had no idea of. They were able to talk to us in layman's terms; we understood everything that was being changed. We are very pleased with the project development, the launch, their ongoing development, and with the support, which has been consistently prompt and effective.

Nicholas Haslam

Program Manager for Lifemap Coaching, AANE

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AI chatbot & agent development that goes beyond scripted replies